For Twilio users

Keep your Twilio number. Gain one inbox.

Twilio stays where it is. CommSync puts its texts, calls, and voicemail in one thread per contact, next to your email. A reply goes out through Twilio, from the same number.

  • TextIs Thursday still on?
  • CallMissed call · 2:41 PM
  • EmailInvoice 2231 attached
  • Voicemail0:42 · transcribed
  • One threadMaya Lindqvist · Twilio line
Twilio channels + your email → one thread
Connect Twilio

Connect in a minute. Change nothing in Twilio.

Twilio is a messaging and voice API for developers. CommSync connects to your own account, so your numbers, your plan, and your bill stay with Twilio.

  1. Step 1

    In the Twilio Console, copy your Account SID and Auth Token.

  2. Step 2

    Paste them into CommSync. CommSync imports your numbers.

  3. Step 3

    CommSync sets up the webhooks for you. No work in the Twilio Console.

Comes into CommSync
  • Texts, both ways, from the same number
  • Calls
  • Voicemail, transcribed by CommSync
  • Pictures, up to 10 a message
  • Delivery receipts
  • Texts from before you connect
Stays in Twilio
  • Group replies

Read the Twilio setup guide

What you add

Your Twilio lines, with everything around them.

Everything from one contact meets in one thread: the texts, calls, and voicemail from Twilio, and your email. Then the rest of CommSync goes to work on it.

A text from a new lead in the CommSync inbox, with an agent reply that waits for approval.
  • Agents

    An agent answers new texts on your Twilio line and waits for your approval until you trust it.

  • Daily Brief

    Twice a day, a short brief tells you who is waiting across texts and email.

  • Your AI apps

    Claude, ChatGPT, Cursor, and n8n can read and send on the lines you allow, over MCP.

Questions

What changes, and what does not.

Short answers for Twilio customers.

Do I lose my Twilio number?
No. The number stays in your Twilio account. CommSync sends and receives through it.
Do I cancel Twilio?
No. CommSync connects to your Twilio account, so you keep your Twilio plan. You pay CommSync per seat, on top.
What about calls?
Calls still ring where they ring today. CommSync shows each call and its voicemail in the contact's thread.
Can I bring my old texts?
Yes. When you connect, you choose how much history to import: past texts.
For Twilio users

Bring your Twilio lines home.

Try every feature of Power for 7 days, with no card. Connect Twilio in a minute.